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Recognized #1 in the industry. PSG was found to have the best customer loyalty... read more |
PSG was recognized as the best place to work in... read more |
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Data Management Process |
| Your offshore staff is equipped with Windows XP and the full Office suite. Depending on your needs and software requirements, we will determine which option best fits your organization. |
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Remote Connectivity Options |
Remote Desktop
Most applicant tracking systems are accessible over the internet; in instances where that is not the case, we utilize Microsoft's Remote Desktop software to access a client's ATS. A Remote Desktop setup allows PSG Global Solutions to access computers and systems at your site, according to the permissions you grant. Accordingly, data and software are secure.
Virtual Private Network (VPN)
If your company has a pre-configured VPN or Virtual Private Network, this may be the best option for you. VPN allows a remote user to log in through the Internet as if the remote computer were plugged into the local network accordingly data and software are secure.
Email
All employees are assigned an always-on email account for quick, convenient communication of messages and smaller file attachments. This would be ideal if no access to your proprietary systems is needed.
FTP
FTP is a tried-and true method for uploading and downloading large files through the Internet. PSG Global Solutions sets up a dedicated FTP account for your business, which enables you to transfer files that are too large or too numerous to be emailed. This would be suitable for large files that need to be manipulated in Excel. |
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Telephony Process |
PSG Global Solutions provides instant local telephone service as well as other options that may be of interest to you.
Direct Local Access
As part of our service PSG Global Solutions will provide you with a local phone number for your offshore staff so you will not incur any long distance charges.
Voice-Over-IP
PSG Global Solutions maintains a worldwide network of Voice-Over-IP servers for local-access dialing throughout the United States. You can have direct dialogue with your offshore employees by dialing the local number which we provide to you. PSG Offshore also boasts an effective conference room and conference phone setup for trans-Pacific meetings and online training programs.
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Employee Security |
Whether work is being performed in your office, across the street, or across the Pacific, data security is a critical issue for any business. Our employees are all experienced professionals, and take their responsibilities to you and your customers very seriously. To ensure the safest environment possible for your data, however, we utilize the following security procedures:
- All employees sign legally binding confidentiality and non-disclosure contracts.
- All employees have extensive background checks on a local, regional and national level by Police and Governmental security agencies as well as written clearance from prior employers.
- No unauthorized material can leave the premises; a security guard monitors the exit twenty-four hours a day and performs photo identification checks.
- Where necessary, workstations are set up with disabled media such as USB/flash drives and print functionality.
- Access to the internet is restricted when necessary.
- State of the art security cameras are watching the data terminals and have motion activated recording devices with film storage for viewing at any time.
- We provide privacy, security, and confidentiality awareness training to our entire workforce.
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Physical Security |
- We conduct all data transfers - including internal email - using only secured networking and Internet protocols.
- Using remote desktop access means data never leaves your server or your control; in fact you set the security levels. We view your data but cannot copy or download it.
- All data-centers are protected by "State of the art" firewall appliances with the strictest policies in place.
- All computers used for remote desktop access for accounting work are specially designed with no external save or output devices.
- Any retrieved data storage is stored directly on secure servers, protected with 128 bit encryption (the top level security for all internet transactions, including banking etc).
- Data is continually synchronized via secured Virtual Private Network connection between servers at different locations for maximum data redundancy.
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Disaster recovery |
Our offshore location has the most up to date data and systems recovery processes available. Your information and investment will be protected by:
- Multiple telecommunications providers
- Back-up power generators
- Daily system backups
- Mirrored servers in the United States
We also have 24/7 monitoring of all systems with auto-paging and BlackBerry access for our technology teams in the U.S. and the Philippines.
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